Workforce Management

In the ever-changing dynamic felid of Human Resources, there is a greater need for systems and solutions that lead you to find the right talent. Paramount Global Solutions(PGS) offers solutions to help ease the efforts of HR departments. In companies which understand that it is the right kind of people who drive businesses forward, and there is real value that can be derived from the talent, PGS has a lot to offer.


  • HR strategy and model definition
  • Improving the efficacy of HR and also making it more cost effective.
  • Talent management design and implementation as per global practices.

Workforce management (WFM) is an integrated set of processes that an institution uses to optimize the productivity of its employees on the individual, departmental, and entity-wide levels. In a corporation, organization, or government entity, WFM involves matching employee skills to specific tasks over time, quantifying the amount and types of labor needed to accomplish particular jobs on a day-to-day or hour-to-hour basis.


Overstaffing or understaffing at any level, even for short periods, should be avoided because such conditions can cut into an institution's profitability, reduce its overall productivity, frustrate its employees, and antagonize its clients and customers. Aspects of a comprehensive WFM program, which operates within the broader framework of human resource management (HRM), include:


  • Time and attendance tracking
  • Employee scheduling
  • Demand prediction
  • Payroll administration
  • Benefits administration
  • Talent management
  • Training programs and assignments
  • Performance monitoring
  • Vacation and leave planning
  • Career planning
  • Crisis preparedness